Teal Flower

Industry

Industry

Retail

Retail

Headquarters

Headquarters

Houston

Houston

Founded

Founded

1926

1926

Company size

Company size

111,000

111,000

Application Overview

The TalentFlow Application is a unified platform designed to streamline the end-to-end evaluation process, from candidate project selection to final outcome. Candidates can either choose an existing project from the Project Bank or create a new one, followed by a structured approval flow involving managers and the L&D team. Once approved, candidates schedule their presentation, where panelists evaluate their performance using an integrated scoring system. The platform consolidates feedback and enables L&D to make a final decision, ensuring transparency and efficiency across all stages.

Challenges

The existing system relied heavily on manual workflows and multiple disconnected tools, leading to inefficiencies and errors. Key challenges included lack of visibility into request status, fragmented scoring across systems, manual coordination for scheduling and evaluation, and a non-intuitive interface that increased cognitive load for users. Additionally, managing multiple personas within the same system without clear role separation made the experience complex and inconsistent.

Goal

The goal of the project was to transform a fragmented, manual ITMR process into a centralized, role-based digital experience. The focus was on improving usability, reducing manual effort, enabling real-time evaluation, and providing clear visibility of the process for all stakeholders including candidates, managers, panelists, and L&D teams.

Result

The redesigned ITMR application delivered a streamlined and scalable solution by centralizing workflows and introducing role-based dashboards. It significantly reduced manual effort, improved evaluation accuracy through integrated scoring, and enhanced transparency with real-time status tracking. The new system enabled faster decision-making, better collaboration across stakeholders, and provided a seamless experience from project initiation to final outcome.

2X

Faster Evaluation Completion

25%

Reduction in time on task

84%

Visibility of Process Status

Industry

Fintech

Headquarters

Houston

Founded

1926

Company size

111,000

Application Overview

The TalentFlow Application is a unified platform designed to streamline the end-to-end evaluation process, from candidate project selection to final outcome. Candidates can either choose an existing project from the Project Bank or create a new one, followed by a structured approval flow involving managers and the L&D team. Once approved, candidates schedule their presentation, where panelists evaluate their performance using an integrated scoring system. The platform consolidates feedback and enables L&D to make a final decision, ensuring transparency and efficiency across all stages.

Challenges

The existing system relied heavily on manual workflows and multiple disconnected tools, leading to inefficiencies and errors. Key challenges included lack of visibility into request status, fragmented scoring across systems, manual coordination for scheduling and evaluation, and a non-intuitive interface that increased cognitive load for users. Additionally, managing multiple personas within the same system without clear role separation made the experience complex and inconsistent.

Goal

The goal of the project was to transform a fragmented, manual ITMR process into a centralized, role-based digital experience. The focus was on improving usability, reducing manual effort, enabling real-time evaluation, and providing clear visibility of the process for all stakeholders including candidates, managers, panelists, and L&D teams.

Result

The redesigned ITMR application delivered a streamlined and scalable solution by centralizing workflows and introducing role-based dashboards. It significantly reduced manual effort, improved evaluation accuracy through integrated scoring, and enhanced transparency with real-time status tracking. The new system enabled faster decision-making, better collaboration across stakeholders, and provided a seamless experience from project initiation to final outcome.

Trusted by Professionals

Trusted by Professionals

Feedback from leaders, stakeholders, and collaborators across projects and industries

  • Nesan consistently delivers high-quality work, embraces feedback, and demonstrates strong design capability. I would confidently recommend him as an asset to any design team.

    Bjorn Smuts

    Head of Design, Central Digital

  • Nesan has been an integral part of our team, consistently contributing with dedication, ownership, and a positive attitude. His impact over the past two years has been truly valuable, and it has been a pleasure working with him.

    Hrushikesh Pendharkar

    Design Lead, SLB

  • Your work has been highly impactful, even in challenging scenarios. We see strong potential in involving you in critical proposals and expanding your contributions across sectors.


    Pratibha Sharma

    Senior Director, Capgemini

  • Nesan led the UX design for a highly complex engineering application, working closely with domain experts to understand intricate workflows and calculations. His ability to bring clarity and structure to such complexity was invaluable.

    Praful Mawale

    Head of Design, SLB

  • Nesan consistently delivers high-quality work, embraces feedback, and demonstrates strong design capability. I would confidently recommend him as an asset to any design team.



    Bjorn Smuts

    Head of Design, Central Digital